Shipping policy

At Mallard Lane, we’re so excited to get your goodies on their way to you! 🤍 Please take a moment to read through our shipping information before placing your order.

📦 PROCESSING TIME

Orders are typically processed and shipped within 1–4 business days after your order is placed.

Please keep in mind that processing times may be slightly longer during new launches, sales, holidays, or other busy periods. We promise we’re working as quickly as we can to get your order to you!

Once your order has shipped, you’ll receive an email with your tracking information.

💌 SHIPPING TIME

After your order has been processed, please allow approximately 3–7 business days for delivery within the United States.

Please note that shipping times are estimates and are not guaranteed. Mallard Lane is not responsible for delays caused by USPS, UPS, FedEx, weather, holidays, or other circumstances outside of our control.

💰 SHIPPING COST

We have a flat shipping rate of $8.00.

Any available free shipping promotions will be clearly advertised on our website and will be applied according to the terms of the promotion.

📍 TRACKING YOUR ORDER

Once your order ships, you’ll receive a shipping confirmation email containing your tracking number.

Please allow 24–48 hours for tracking information to update after your package has been shipped.

🏡 INCORRECT SHIPPING ADDRESS

Please double-check your shipping information before completing your purchase.

If you realize that you entered an incorrect address, please contact us at shopmallardlaneboutique@gmail.com as soon as possible. We’ll do our best to help, but we cannot guarantee that an address can be changed once an order has been placed or shipped.

Mallard Lane is not responsible for packages delivered to an incorrect address provided by the customer.

📦 LOST, STOLEN, OR DAMAGED PACKAGES

Once a package has been marked as delivered by the carrier, Mallard Lane is not responsible for lost or stolen packages.

If your package shows as delivered but you cannot locate it, we recommend checking around your home, with neighbors, and contacting your local shipping carrier.

If your package arrives damaged, please contact us as soon as possible at shopmallardlaneboutique@gmail.com and include photos of the damaged package and items so we can determine the best way to assist you.

✈️ INTERNATIONAL SHIPPING

At this time, Mallard Lane ships within the United States only.

🤍 A LITTLE NOTE FROM US

We’re a small business, and every order means so much to us! Thank you for choosing to shop with Mallard Lane and for supporting our little dream. We hope you love your new pieces as much as we loved picking them out for you!

Happy shopping! ♡

— Mallard Lane